Terms & Conditions

1. Introduction

1.1   These terms and conditions shall govern your use of our website.

1.2   By using our website, you accept these terms and conditions in full.

1.3   Our website uses cookies. By using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy policy.

2. Copyright notice

2.1   Copyright (c) 2019 Grace & Peony

2.2   Subject to the express provisions of these terms and conditions, we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website.

3. Licence to use website

3.1   You may:

(a)   view pages from our website in a web browser;

(b)   download pages from our website for caching in a web browser;

(c)    print pages from our website;

(d)   stream audio and video files from our website; and

(e)   use our website services by means of a web browser,

subject to the other provisions of these terms and conditions.

3.2   Except as expressly permitted by Section 3.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.

3.3   You may only use our website for your own personal purposes and you must not use our website for any other purposes.

3.4   Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.

3.5   You must not:

(a)   republish material from our website (including republication on another website);

(b)   sell, rent or sub-license material from our website;

(c)    show any material from our website in public;

(d)   exploit material from our website for a commercial purpose; or

(e)   redistribute material from our website.

3.6   Notwithstanding Section 3.5, you may redistribute our Newsletter in print and electronic form to any person.

3.7   We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

4. Acceptable use

4.1   You must not:

(a)   use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;

(b)   use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

(c)    use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

4.2   You must not use data collected from our website to contact individuals, companies or other persons or entities.

4.3   You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and non-misleading.

5. Use on behalf of organisation

5.1   If you use our website or expressly agree to these terms and conditions in the course of a business or other organisational project, then by so doing you bind both:

(a)   yourself; and

(b)   the company or other legal entity that operates that business or organisational project,

to these terms and conditions, and in these circumstances references to “you” in these terms and conditions are to both the individual user and the relevant person, school, educational establishment, company or legal entity.

6. Registration and accounts

6.1   You may register for an account with our website by completing and submitting the account registration form on our website.

6.3   You must not allow any other person to use your account to access the website, unless you have given them permission to do so.

7. User login details

7.1   If you register for an account with our website, you will be asked to choose a user ID and password.

7.2   Your user ID must not be liable to mislead and must comply with the content rules set out in Section 13; you must not use your account or user ID for or in connection with the impersonation of any person.

7.3   You must keep your password confidential.

8. Cancellation and suspension of account

8.1   We may:

(a)   edit your account details;

(b)   temporarily suspend your account; and/or

(c)    cancel your account,

at any time in our sole discretion, providing that if we cancel any services you have paid for and you have not breached these terms and conditions, you will be entitled to a refund of any amounts paid to us in respect of those services that were to be provided by us to you after the date of such cancellation.

8.2   You may cancel your account on our website using your account control panel on the website. You will not be entitled to any refund if you cancel your account in accordance with this Section 8.2.9.

9. Payments

9.2 All amounts stated in these terms and conditions or on our website are stated inclusive of VAT.

9.3 If you dispute any payment made to us, you must contact us immediately and provide full details of your claim.

9.4 If you owe us any amount under or relating to these terms and conditions, we may suspend or withdraw the provision of services to you.

11. Distance contracts: cancellation right

11.1 This Section 11 applies if and only if you offer to contract with us, or contract with us, as a consumer – that is, as an individual acting wholly or mainly outside your trade, business, craft or profession.

11.2 You may withdraw an offer to enter into a contract with us through our website, or cancel a contract entered into with us through our website, at any time within the period:

(a)   beginning upon the submission of your offer; and

(b)   ending at the end of 14 days after the day on which the contract is entered into,

subject to Section 11.3. You do not have to give any reason for your withdrawal or cancellation.

11.3 You agree that we may begin the provision of services before the expiry of the period referred to in Section 11.2, and you acknowledge that, if we do begin the provision of services before the end of that period, then:

(a)   if the services are fully performed, you will lose the right to cancel referred to in Section 11.2;

(b)   if the services are partially performed at the time of cancellation, you must pay to us an amount proportional to the services supplied or we may deduct such amount from any refund due to you in accordance with this Section 11.

11.4 In order to withdraw an offer to contract or cancel a contract on the basis described in this Section 11, you must inform us of your decision to withdraw or cancel (as the case may be). You may inform us by means of any clear statement setting out the decision. In the case of cancellation, you may inform us using the cancellation form that we will make available to you. To meet the cancellation deadline, it is sufficient for you to send your communication concerning the exercise of the right to cancel before the cancellation period has expired.

11.5 If you withdraw an offer to contract, or cancel a contract, on the basis described in this Section 11, you will receive a full refund of any amount you paid to us in respect of the offer or contract, except as specified in this Section 11.

11.6 We will refund money using the same method used to make the payment, unless you have expressly agreed otherwise. In any case, you will not incur any fees as a result of the refund.

12. Limited warranties

12.1 We do not warrant or represent:

(a)   the completeness or accuracy of the information published on our website;

(b)   that the material on the website is up to date; or

(c)    that the website or any service on the website will remain available.

12.2 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

13. Limitations and exclusions of liability

13.1 To the extent that some of the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature, including from your subscription membership.

13.2 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

13.3 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

13.4 We will not be liable to you in respect of any loss or corruption of any data, database or software.

13.5 We will not be liable to you in respect of any special, indirect or consequential loss or damage.

13.6 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions.

14. Breaches of these terms and conditions

14.1 Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking including creating and/or using a different account.

15. Third party websites

15.1 Our website may include hyperlinks to other websites owned and operated by third parties; such hyperlinks are not recommendations.

15.2 We have no control over third party websites and their contents, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.

16. Trade marks

16.1 Grace & Peony logos and our other registered and unregistered trade marks are trade marks belonging to us; we give no permission for the use of these trade marks, and such use may constitute an infringement of our rights.

16.2 The third party registered and unregistered trade marks or service marks on our website are the property of their respective owners and, unless stated otherwise in these terms and conditions, we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any licence to exercise such rights.

17. Variation

17.1 We may revise these terms and conditions from time to time.

17.2 The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions.

17.3  If you have purchased any of our website services and there subsists a contract under these terms and conditions in respect of those website services, we may make revisions only for the purposes of reflecting changes to applicable law, the technology we use to provide the services and/or our internal business processes.

18. Law and jurisdiction

18.1 These terms and conditions shall be governed by and construed in accordance with English law.

18.2 Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.

19. Statutory and regulatory disclosures

19.1 We will not file a copy of these terms and conditions specifically in relation to each user or customer and, if we update these terms and conditions, the version to which you originally agreed will no longer be available on our website. We recommend that you consider saving a copy of these terms and conditions for future reference.

20. Our details

20.1 This website is owned and operated by Grace & Peony a trading company of River Thames Walk Group.

20.2  You can contact us:

(a)  using our website contact form

(b)    by email, using the email address contact@riverthameswalkgroup.com

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